Digital Signage Training Support Success
EngagePHD Personalized Training
We strive to make the EngagePHD platform the most user friendly digital signage platform out there, but sometimes talking to a real person can help bring your ideas to life.
Please use the calendar below to select an available time to request a training call to review the EngagePHD software. We offer training calls using Zoom.
You have the option to select 30 or 60 minutes for the review. 60 minutes is often ideal for calls with multiple team members to ensure there is plenty of time for questions.
Once your request is received, please keep an eye out for a calendar invite that will be sent to the email you provided. This email will include a confirmation and a Zoom link, depending on the platform you choose from the booking form.
Book Your Training Call
- Please select a date and time that works for you and/or your group. Use the time zone drop down menu to toggle between time zones, if needed.
- Please fill out all fields and provide as much information as possible to ensure the training representative has all the information needed to prepare for your call.
Frequently Asked Questions
Whichever works best for you and your group. Some folks join as a group from a conference room, or log in to the meeting around the same computer (if it’s just a small group). You can also join individually and share the Zoom link with anyone who needs to join from another location.
Yes, but it may be a bit awkward to follow along from a smaller screen. A desktop or laptop computer would provide the best experience.
Not unless you want to. The training representative will walk through the software using their own browser and login for the meeting. If you would like to login to the EngagePHD software website and follow along during the call, you’re welcome to.
When filling out the request form above, be sure to include a list of first, last names and email addresses for everyone who needs access to the software. The training representative will set up all users ahead of the training call. A separate email will be sent to each user with the website address (go.engagephd.com) and a temporary password. Please contact helpdesk@engagephd.com with any questions or concerns about user accounts.
Yes. Please select this option when filling out the booking form, or let your training representative know that you would like them to record the call.
Ideally, everyone who will be using the software for your account should be on the same call to ensure that everyone is on the same page. Initial training calls are included with your purchase of the EngagePHD software. Once the training session is complete, our team will provide helpful step-by-step guides (and a video recording of the training call, if requested) from our Knowledge Base, as well as any additional notes to help you get started. Our support team is available 7 days a week to answer any quick questions about the software. If additional full training calls are needed, please contact your original EngagePHD training representative or use the form above. Unusually large numbers of training calls for an account may be subject to additional fees.
Absolutely. We encourage your feedback. Please feel free to submit your feedback here. You will have the choice to include your contact information or remain anonymous.